THE PERFECT WORK BAG FOR AN AUSTRALIAN
Customer care is our priority, and we take every possible step to make each of our customers feel extra special.
This is what we did for the beautiful Kerryn, our very first Australian customer. Starting a new job, she decided to treat herself to a new bag and chose the Fiona Double handle bag in Black Leather. We were so excited to know that one of our bags was going to make a mark in Australia, so we sent her another bag as our way of saying "thank you" for coming this far to chose your perfect work bag. Her heart warming response made our day and our jobs so worthwhile. This is what she said to us:
OMG!!! Love the bag .... Yes so much and yes love u guys! I have to say the bags are simply amazing, such beautiful, beautiful quality. I am very grateful and simply blessed that you thought I was worthy of a second. I can't tell you how excited and happy I am to receive and have plastered it over Facebook.
I actually saw your beautiful bags in a magazine that it was an Aussie "Marie Claire" if I remember right!
I am starting a new job next week and I usually get a new bag when I start as a treat.
So this was an amazing treat! I am so appreciative.
I look forward to a future special down the track as your bags are truly amazing.
Thanks so much Brenda!!!!
Best wishes and
Thank you so much Kerryn, my team and I can't keep the smile off our faces!!